Property Connections (Plumbing)

Gippsland Water has specific requirements regarding property connections and plumbing applications, including:

Request form for information specific to a property

A request form for information required on a property or site can be submitted to Gippsland Water prior to connection taking place.

Water and sewer information can be requested on the same form.

Information available from the Property Connections department includes:

  • asset location plans - sewer and water main plans indicate the location of Gippsland Water's sewer and water reticulation mains;
  • field note plans - detailed field note plans include size, depth and offset information of sewer and water reticulation mains; and
  • connection quotes can be prepared for the connection of water and/or sewer. Multi-tenement (units) and commercial developments require submission of site plans.

Please circle your request type on the Information Request Form.

Note: Please allow five working days for Information Requests to be processed.

INFORMATION REQUEST FORM

QUOTE PROCESS AND TURNAROUND TIME

Please be aware that enquiries about stormwater drain locations should be referred to your local council. 


Building approval request 

An application for a building approval can be submitted to Gippsland Water prior to construction taking place. 

This process is to ensure structures are not located where they have the potential to cause damage to our assets. It is important that we are provided with plans for proposed structures on properties within our region.

Applications can be made by:

  • email
  • fax to (03) 5174 5174; or 
  • mail to Gippsland Water, Property Connections, PO Box 348, Traralgon VIC 3844.

Note: Please allow five working days for requests to be processed.

BUILDING APPROVAL REQUEST FORM

 

Water and wastewater connection applications

An application for consent to connect into Gippsland Water's water and/or sewerage reticulation systems must be made to Gippsland Water prior to connection taking place.

Water and sewer connection applications can be made on the same form.

Applications can be made by:

  • fax to (03) 5174 5174; or 
  • mail to Gippsland Water, Property Connections, PO Box 348, Traralgon VIC 3844.

Note: Water tappings, meter installations and pre-tapped (dry-tapped) connections must be carried out by Gippsland Water’s approved contractor/service provider.

Note: Please allow two working days for applications to be processed.

DOWNLOAD APPLICATION FORM

CONNECTION APPLICATION PROCESS AND TURNAROUND TIME

 

Disconnection of services notice

A Disconnection of Services Notice must be submitted by a licensed plumber 24 hours prior to any work commencing.

Water and sewer disconnection notices can be made on the same form.

  • The removal of water meters must be undertaken by Gippsland Water staff or our approved contractor/service provider.
  • Water service tappings/tees must be capped or removed from the water main, undertaken by our approved contractor/service provider. 
  • A PIC Consent number is required to be issued to the nominated plumber undertaking the cap and seal of the sewer connection point.

DOWNLOAD APPLICATION FORM

PLUMBERS INSTRUCTIONS TO UNDERTAKE DISCONNECTION/S

 

Property services sewerage connection as constructed field notes

Property drainage plans (as laid plans) are available for most properties in Gippsland Water's region that are connected to sewer reticulation mains. These plans provide information on the location of private sewer drains within the property boundary. These plans are normally requested by plumbers rectifying sewer blockages and for customers planning extensions/renovations. These plans are available from Casey Services at www.caseyservices.com.au.
 
To obtain a copy of an existing as laid sewer plan of a properties internal sewer drains, the following application form must be faxed to Casey Services.
 

Plumbers are required to submit to Casey Services new as constructed field notes of private sewer drains within the property boundary. These should be submitted within five days of completion of work. A template with PIC number and property address will be provided by Gippsland Water at approval of connection, otherwise, please utilise the below template.

DOWNLOAD TEMPLATE 

  

Applications for pressures and flow information for private fire services

Pressure and Flow Information Applications can be forwarded to Gippsland Water by either fax, mail or email. Fees for Pressure and Flow Information Requests are $135.

Note: Please allow five working days for applications to be processed.

DOWNLOAD APPLICATION FORM 

 

Applications to build over Gippsland Water’s assets and/or easements

Applications can be forwarded to Gippsland Water by either fax, mail or email. Applications must be submitted with a detailed site plan of the proposed structure over Gippsland Water’s asset. An application fee of $26.70 is applicable and this is non-refundable if your application is rejected.

Note: Please allow five working days for applications to be processed.

DOWNLOAD APPLICATION FORM

 

Information for plumbers

Reporting of faults or sewer blockages can be directed to Gippsland Water on 1800 057 057.

General enquiries can be directed to Gippsland Water on 1800 066 401.

Technical advice/assistance can be sought via the Plumbing Industry Commission on 1800 015 129.

TAPPING AND METER INSTALLATION REQUIREMENTS