How to read your water meter

All meters will have dials showing the amount of water that has been consumed since the meter was installed. These dials are coloured black and red, and range from six to nine dials depending on the size and make of your meter.

As per the below diagram, the black numbered dials indicate how many kilolitres of water has passed through the meter. The red dials will indicate how many litres have passed through the meter. Gippsland Water uses the black dials only when obtaining a reading from a property.

How can I test for leaks?

There is a simple test which can be performed to determine whether there are any leaks on a property.

Turn off all household taps and record the reading on the counter. Do not operate any water outlets for one hour and record a second reading. If there is a difference between the two readings, a leak is present and a licenced plumber will be required to repair the service.

What is an isolation valve?

On the meter assembly, prior to the meter you will find your isolation valve. This may be in the form of a spindle stop tap or a right angled ball valve.

The isolation valve is used to cut off the water supply to your property. This is recommended to be turned off if you are aware of a leak on your property that is awaiting repair by a plumber, or if you are planning a holiday and will not be on the property for an extended period of time.