Your water meter is used to record the amount of water that has been utilised by a property. It is generally located within 1-2 metres of the front property boundary, however for units, rural or commercial properties this may not be the case.
How often is my meter read?
Your meter is read by contracted meter readers on a four monthly basis. Any consumption that has passed through the meter since the last reading will be billed to the registered occupant of the property. Meters may also be read by Gippsland Water if a tenant has been recorded to move in or out of a property, or if Gippsland Water is notified that a change of ownership is due to occur.
Who is responsible?
Gippsland Water is responsible for maintenance of the water service from the tapping on the water main up to and including the water meter. Gippsland Water will replace or repair the property service (plumbing between the water main and the meter), the isolation valve and the meter.
The property owner is responsible for maintaining all plumbing that runs from the meter to service the property.
Click here to view a diagram of Gippsland Water's responsibility for reticulated water and wastewater connections.
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