Customer Service

We are committed to high levels of customer service and have teams dedicated to meeting the needs of all our customers, whether residential, business or major industrial.

We work towards achieving a range of key performance indicators that cover everything from how quickly we need to attend to main breaks to how quickly we answer calls to our customer enquiries numbers.


 

 

 

 

 

 

Residential

  

 

Non Residential

 

Everything you need to know about your account.

 

 

Information for businesses and non-profit organisations.

 

Property Connections

 

 

Land Development

 

Details on property connections, easements and developing land..

 

 

Information for people developing land.

 

Customer Charter

 

 

 

 

Outlines your rights as a customer.