Gippsland Water’s client base encompasses a range of industrial clients from a number of sectors. 

A highly trained, skilled and experienced Customer Relations team dedicates itself to servicing the needs of local industry. The Customer Relations team negotiates service specific contracts taking into account environmental performance requirements for wastewater, as well as the client's water quality requirements.  Gippsland Water also provides ongoing technical advice about engineering, scientific and environmental management issues.

Reliable and secure water and wastewater services are essential to the long-term success of industry. Gippsland Water has sufficient capacity in its bulk water systems to accommodate new and developing industries, while providing growth for existing industries.

Water for industry

The water and wastewater requirements of industry are very different to the needs of our domestic customers. The quality of water they require annually, and the amount of wastewater they discharge to our systems, is greater than many of the towns we supply.

Gippsland Water has a large capacity, secure bulk water system for industry, which operates independently from the domestic water supply. A unique aspect of our water supply is that we can supply treated or untreated water to our major customers.

For example, we supply:

• high quality untreated water for industry such as paper manufacturers and power generation companies;
• fully treated potable water supply systems for urban water supplies, dairy industry and power generation companies; and
• treated wastewater for use in agroforestry, sports grounds and golf courses.
  

Wastewater from industry

The Saline Waste Outfall Pipeline (SWOP) is a dedicated wastewater system for the power industry to dispose of ash waters.  The wastewater is carefully monitored and pumped out to Bass Strait via the SWOP at McGaurans Beach.  As with other discharge sites, the SWOP operates under strict Environment Protection Authority licence conditions.

Esso's oil and gas plant at Longford has its own pipeline which takes its wastewater to a biological treatment pond system at the Soil and Organic Recycling Facility. A significant proportion is evaporated and the remainder is blended into the facility's system, for return to the ocean.

Wastewater shown below is transported together with domestic wastewater via the Regional Outfall Sewer (ROS) pipeline to the Soil and Organic Recycling Facility. The wastewater is treated in a biological lagoon system prior to being discharged to the ocean through the Delray Beach Ocean Outfall. The ocean outfall discharges wastewater 1.2 kilometres out to sea.