Exchange Programs

We offer two programs for our customers: the Showerhead Exchange Program and the Trigger Nozzle Exchange Program.

You can receive:

  • 1 Showerhead
  • 2 Trigger nozzles

Showerheads

Regular showerheads use up to 20 litres a minute, but water saving showerheads use only 9 litres a minute.
The showerheads are not suitable for low pressure (eg gravity fed), or instantaneous hot water systems.

To be able to take part in the program, you need:

  • A home in our service area
  • An account with Gippsland Water
  • Not already have a water saving showerhead

It can be hard to tell if you have a water saving showerhead, as some have the same shape as the old style.

There is a simple test to see how much water your showerhead uses each minute:

  • Get a 10 litre bucket (this is a normal household bucket)
  • Get something you can use to time 1 minute
  • Turn on your shower and start your timer
  • If the bucket fills in about half a minute, you have an old style showerhead
  • If it takes about a minute to fill the bucket, you have a water saving showerhead

 

More Information


      Showerhead Information Sheet
 


 

Trigger nozzles

Having a trigger nozzle on your hose helps you save water because you can instantly turn off the water between plants.

If you use mains water to water your garden or wash your car, you need to have a trigger nozzle on your hose. This is one of the Permanent Water Saving Rules. If you use tank water or collect laundry or bathwater to water your garden, you can use any hose connection you like.

Under Permanent Water Saving Rules, you can wash your car or water your garden on any day at any time using a hose with a trigger nozzle. There are time limits on when you can use watering systems though, see the Water Restrictions page for details.

How to exchange:

  • At our head office between 8am and 4.45pm Monday to Friday (closed on public holidays)
  • By post for customers outside the 3840, 3842 or 3844 postcodes.  You need to call us on 1800 066 401 to let us know you’d like to take part in the exchange, and which items you’re requesting.