Gippsland Water
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Moe and surrounding areas community donation

In February this year, a precautionary boil water alert was put in place for the townships of Hernes Oak, Moe, Moe South, Newborough, Trafalgar East, Westbury, Yallourn, Yallourn Heights and Yallourn North.

The alert came after a wet weather event that caused an issue at our Moe Water Treatment Plant. Since then, we’ve been working to strengthen the protections we have in place to prevent this kind of incident from happening again.

Back in 2017, we developed guaranteed service levels based on feedback from our customers. Our customers told us then that if a boil water event took place, we should donate $5,000 to a local community initiative in the area as compensation.

We received proposals from community groups outlining the initiatives they would like to put this money towards and asked the affected areas for their feedback on who should receive the donation.

We’re pleased to announce that Moe Apex will receive the $5,000 donation.

Moe Apex has partnered with Bechaz Art Designs and Latrobe City Council to deliver a two day art festival in March 2021. They will use the donation to help run the festival. The festival will feature artists, talented musicians, and an arts and craft market. As part of the festival, they’ll be working to remove graffiti and add artwork along the Moe Yallourn Rail Trail. A colour fun run and a monster raffle will be held with all funding going towards mental health. Not-for-profit health insurer Latrobe Health, Latrobe Mental Health Services, Beyond Blue, and Lifeline will have representatives there to discuss community wellbeing and public health.

The art festival aims to improve the spirits and mental health of artists and the local community and will collaborate with other community groups such as Newborough Men's Shed, Moe Lions Club, Moe Art Society, Moartz, Neighbourhood House and Primary and Secondary Schools. The ongoing installation of artwork along the Moe Yallourn Rail Trail and promoting it as an ‘Art Trail’ will encourage locals and visitors to use the trail and boost tourism.

Moe Apex is part of Apex Australia who focus on transforming communities at both a grass roots level and through raising millions of dollars for causes such as the Royal Flying Doctors, Autism, Craniofacial Surgery, disadvantaged children and families affected by cancer. Moe Apex has a long history in organising festivals since 1982.

Thank you to all who took part in the survey to help us decide which community group receives the donation.

Key dates

  • Tuesday 10 November – Friday 27 November 2020: Accepting proposals from community groups
  • Friday 11 December 2020 : Proposal summaries released for community feedback
  • 11.59pm Sunday 3 January 2021: Community feedback closed
  • Thursday 21 January 2021: Recipient of donation announced

Frequently asked questions

In November, we reached out to all not-for-profit community groups in the affected area to ask them how they would use the money to benefit their local community.

We received these proposals and invited customers in Hernes Oak, Moe, Moe South, Newborough, Trafalgar East, Westbury, Yallourn, Yallourn Heights, and Yallourn North to help us decide which community group will receive the $5,000 community donation.

To be considered, the proposals must:

  • Meet at least one of the five focus areas: Water, water conservation, water and wastewater education, the environment, public health, or community wellbeing Provide avenues to promote our objectives of supporting and benefiting the wellbeing of our community
  • Align with our vision and values for a healthy and sustainable Gippsland
  • Be open and available to the wider community

We are unable to support projects or initiatives that align with:

  • Delivery or replacement of core government services.
  • Donations for fundraising teams or individuals for charity.
  • Retrospective funding or budget deficits.
  • Political campaigns or groups seeking support for personal interests.
  • Events that discriminate adversely against any persons, organisations or groups.
  • Activities that have a co-sponsor supplying bottled water to either the project or the wider community or co-sponsors whose values don't align with our values.
  • Projects which conflict with Government Policy or objectives.
  • Organisations supportive of or with visible links to tobacco, gaming, alcohol or drug-related issues.
  • Proposals that do not align with the overall intent of the sponsorship objectives in our Communications and Engagement Strategy.
  • Requests that do not comply with the Information Privacy Act 2000.

Community feedback through the survey was open until 11.59pm Sunday 3 January 2021.

No. We only invited insight from those from the affected area.

This includes Hernes Oak, Moe, Moe South, Newborough, Trafalgar East, Westbury, Yallourn, Yallourn Heights, and Yallourn North residents.

We announced that Moe Apex would receive the donation on Thursday 21 January 2021.

We announced this through a media release to our local newspapers, and promoting on social media.

For enquiries or more information about the community donation, please contact us on 1800 050 500.

Community group proposals thumbnail

Community group proposals

We received proposals from four community groups in the affected areas outlining how they would like to use the $5,000 donation.
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About us

Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Free drinking water initiative

Did you know that you can access free tap water at refill locations across the Latrobe Valley?

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Contact us

55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500

Fax: (03) 5174 0103

Interpreter service: 1313 450


TTY: 1800 555 677

Email: contactus@gippswater.com.au