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Boiled Water Alert lifted for areas of Morwell

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Boiled Water Alert lifted for areas of Morwell

Gippsland Water has lifted the boil water alert for customers in Morwell following compliant independent water quality test results.

Residents in the affected area are no longer required to boil their water for consumption. Residents and businesses are advised to flush their internal taps for five minutes to ensure their private plumbing is clear of any poor quality water and can then consume water directly from the tap.

Gippsland Water’s Managing Director, David Mawer, said water quality test results received today demonstrate the issue has been resolved and water is safe to drink.

“The organisation has worked around the clock over recent days to return safe drinking water to those affected residents and businesses”, said Mr Mawer

“These tests results confirm that the water being supplied is now fully compliant with drinking water regulations and safe to drink,” Mr Mawer said.

A boiled water alert was issued by the water authority on Wednesday following the detection of e-coli in water quality tests. Gippsland Water undertook a thorough investigation to identify and isolate the cause of the problem and methodically flush the distribution system to remove any poor quality water. The samples taken follow the completion of these actions.

Gippsland Water would like to thank all its customers for their patience throughout the course of this event which was associated with a recent water main break in Morwell, prompting Gippsland Water to issue the boil water alert on Wednesday afternoon as a precautionary measure.

Gippsland Water has acted as quickly as possible throughout the week to keep the public and its customers informed about the water quality situation.

Last Tuesday, Gippsland Water informed customers that water was discoloured in the affected area, with initial testing showing it was safe to drink. Subsequent tests showed the presence of a very low level of e-coli, which led to the issuing of the boil water alert which has now been lifted.

Gippsland Water undertook a range of measures to inform customers in the affected area of the boil water alert – including through radio, print and TV, social media, contacting sensitive customers directly and establishing an information kiosk in the community.

Customers requiring further information, please telephone Gippsland Water’s Service Centre on 1800 057 057.


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Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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