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Morwell water supply update – Thursday

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Morwell water supply update – Thursday

Gippsland Water is continuing work to restore water quality to its Morwell High Level system customers.

A boiled water alert was issued yesterday for water customers on the east of Morwell following the detection of e-coli in water quality tests.

While testing in the field is showing significant improvement in water quality, the boil water notice will stay in place until independent testing confirms water being supplied to the system is compliant with drinking water regulations.

“We expect to receive those test results Friday afternoon,” said Managing Director of Gippsland Water David Mawer.

“The testing takes time and is both independent and rigorous,” added Mr Mawer.

Mr Mawer went on to say that; “Our field staff are confident they have found the fault that caused this unusual result. We’ve also spoken with a large number of local and state-wide media organisations, as well as utilised social media to get the boiled water alert message out. Our team has also made contact with sensitive customers connected to that system.”

“Added to that our call centre staff have been taking calls from the community and answering their questions.” added Mr Mawer.

Gippsland Water staff will also be outside the Morwell Coles supermarket on Thursday afternoon and again on Friday to speak with community members and answer any questions they might have.

For further information customers can visit Gippsland Water’s website;, updates posted via social media at, or by calling Gippsland Water at any time on 1800 057 057.

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Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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