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Mowers and meters: not a good mix

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Mowers and meters: not a good mix

Gippsland Water is reminding customers to keep an eye out for their water meter when they dust the lawnmower off for its first run of the season.

“We’ve had a number of calls from customers who in their enthusiasm to keep the lawn under control have clipped the water meter leading to a loss of water as well as time spent repairing it,” said Manager Customer Service and Communications, Paul Clark.

Over the last weekend the Gippsland Water call centre took several calls from landholders after they had run over the meter.

The calls lead to Gippsland Water field staff having to attend and the charge for that attendance ending up with the landholder.

“We’d suggest customers be aware of where their meter is prior to mowing and maybe clearing that small area with a trimmer prior to getting the mower into action. A small amount of time spent up front can save a lot of time and money if the meter is impacted,” concluded Mr Clark.

Customers who are unsure of where their water meter is can call 1800 050 500 and speak to the Gippsland Water Service Centre who can give guidance on water meter locations.

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Please contact the Communications and Engagement Manager on (03) 5177 4793 or 0448 905 833

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Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Gippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 131 450
TTY: 1800 555 677

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