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Water Factory Open Day

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Water Factory Open Day

The award winning Gippsland Water Factory is five years old and Gippsland Water is inviting customers and the community to come and see what goes on inside the Australian wastewater industries leading facility at Maryvale.

“We want people to come inside and see just what an amazing job the Water Factory does for customers, industry and the environment,” said Paul Clark, Gippsland Water’s General Manager Customer Service and Communications.

“We will be running an Open Afternoon at the Maryvale site on Wednesday the 2nd of December which will give us an opportunity to showcase how these facilities complete the water cycle in Gippsland and the essential water and wastewater services they provide,” added Mr Clark

“Generally we don’t think about what happens to water after we have used it, and Gippsland Water would like to show some of the things we are doing ‘behind the scenes’ that customers may not always appreciate.”

The Gippsland Water Factory event will feature guided tours of the facility with employees on hand to answer questions and a free barbeque. The tours are strictly for participants 16 years and over.

Under 16s can view the Vortex Education Centre and take part in educational activities with Gippsland Water staff.

Those wishing to take part in the Open Afternoon will need to register their interest by calling 1800 050 500 or via the Gippsland Water website www.gippslandwater.com.au.

Due to Occupational Health and Safety regulations visitors touring the site will be required to wear long pants, long shirts and closed toe shoes when visiting the site.

The Gippsland Water Factory is a $230 million facility that comprises two wastewater treatment plants sharing common infrastructure. It treats wastewater from nine towns in central Gippsland as well as the Australian Paper mill at Maryvale. The plant serves the needs of more than 48,000 customers and 300 local businesses.

Apart from treating waste the plant can produce up to three billion litres of recycled water for use by Australian Paper, thus safeguarding domestic supply of drinking water.

At the same time that the Maryvale facility was being built, 78 kilometres of new pipeline and eight new pump stations were built.

The project also included a new pipeline to transport in excess of 1000 mega litres per year of raw sewage from the Sale, Wurruk and Fulham communities to Dutson Downs for further treatment to produce recycled water for irrigation of crops and pasture. Wastewater from these communities was previously treated and discharged to the Ocean.

Event details

Date: Wednesday 2 December
Time: 4pm - 7pm

Click here for full event details and tour registrations


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Please contact the Communications and Engagement Manager on (03) 5177 4793 or 0448 905 833



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Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Gippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 131 450
TTY: 1800 555 677
Email: contactus@gippswater.com.au

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