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See what we doo when you flush the loo!

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See what we doo when you flush the loo!

Ever wondered what happens to water once it disappears down the drain, sink or toilet?

Gippsland Water is inviting customers to take part in free community tours of the Warragul Wastewater Treatment Plant to put those questions to rest.


“Generally we don’t think about what happens to water after we have used it, and Gippsland Water would like to show some of the things we are doing ‘behind the scenes’ that customers may not always appreciate” said Paul Clark, Gippsland Water’s General Manager Customer Service and Communications.

The Warragul Wastewater Treatment Plant event is on Saturday the 30th of April and will feature guided tours of the facility with employees on hand to answer questions.

“Wastewater or sewerage charges are the largest part of all of our customer’s bills. These tours will allow us to show customers how their waste is handled and processed and just where some of that money they pay goes.”

"This is a wonderful opportunity for people to see a working treatment plant in action, and have all their questions about wastewater answered by experienced staff” said Mr Clark.

Those wishing to take part in a tour will need to register by calling 1800 050 500 or via the Gippsland Water website www.gippslandwater.com.au/tours

Due to Occupational Health and Safety regulations, the tours are strictly for participants 12 years and over. Visitors touring the site will be required to wear long pants, long shirts and closed toe shoes when visiting the site.

Register here


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Please contact the Communications and Engagement Manager on (03) 5177 4793 or 0448 905 833



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Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Choose Tap aims to promote the benefits of drinking tap water as part of a healthy lifestyle and as an alternative to bottled water.

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Gippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 131 450
TTY: 1800 555 677
Email: contactus@gippswater.com.au

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