Warragul tour a success
Customers got to see first-hand the havoc caused by flushable wipes during a tour of the Warragul Wastewater Treatment Plant recently.
In a move to showcase some of the things it does behind the scenes, Gippsland Water opened up the facility to the public in late April.
Those who attended got to see a working treatment plant in action, and have all their questions about wastewater answered by experienced staff.
“These sorts of days are an important way of letting people know what we do and showing them where their money goes in terms of assets we both build and manage for the community,” said General Manager of Customer Service and Communications, Paul Clark.
One of the main reasons for opening the plant to the public was to raise awareness of why ‘flushable’ wipes are such an issue for the industry, causing many millions of dollars damage each year across the country.
“In a moment of serendipity just as the final tour reached the point of the plant where the raw sewerage enters the plant, a dozen baby wipes floated past, causing some marked reactions from the tour group,” added Mr Clark.
“Generally we don’t think about what happens to water after we have flushed it down the loo or sent it down the sink but it all takes careful management to both treat and at the same time protect the environment,” added Mr Clark, “consequently we’re always happy to show customers through the facilities we manage on their behalf”.
Further tours and open days are being planned for 2016. If members of the public would like to organise a private tour for a community group, they are encouraged to contact Gippsland Water by email at firstname.lastname@example.org
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Please contact the Communications and Engagement Manager on (03) 5177 4793 or 0448 905 833