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Warragul tour a success

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Warragul tour a success

Customers got to see first-hand the havoc caused by flushable wipes during a tour of the Warragul Wastewater Treatment Plant recently.

In a move to showcase some of the things it does behind the scenes, Gippsland Water opened up the facility to the public in late April.

Those who attended got to see a working treatment plant in action, and have all their questions about wastewater answered by experienced staff.

“These sorts of days are an important way of letting people know what we do and showing them where their money goes in terms of assets we both build and manage for the community,” said General Manager of Customer Service and Communications, Paul Clark.

One of the main reasons for opening the plant to the public was to raise awareness of why ‘flushable’ wipes are such an issue for the industry, causing many millions of dollars damage each year across the country.

“In a moment of serendipity just as the final tour reached the point of the plant where the raw sewerage enters the plant, a dozen baby wipes floated past, causing some marked reactions from the tour group,” added Mr Clark.

“Generally we don’t think about what happens to water after we have flushed it down the loo or sent it down the sink but it all takes careful management to both treat and at the same time protect the environment,” added Mr Clark, “consequently we’re always happy to show customers through the facilities we manage on their behalf”.

Further tours and open days are being planned for 2016. If members of the public would like to organise a private tour for a community group, they are encouraged to contact Gippsland Water by email at communications@gippswater.com.au


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Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Gippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 131 450
TTY: 1800 555 677
Email: contactus@gippswater.com.au

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