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Gippsland Water customers in Maffra, Stratford and Boisdale to be vigilant

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Gippsland Water customers in Maffra, Stratford and Boisdale to be vigilant

Gippsland Water’s Maffra Treatment Plant is experiencing operational stress due to a leak in the system and customers are being urged to remain vigilant with outdoor water use over the next week of forecast hot temperatures.

Water resources remain steady for Maffra, Stratford and Boisdale and Gippsland Water is asking customers in the area to promptly report any water main breaks or leaks that could put additional pressure on the system.

“There is no immediate threat to water quality or supply in the Maffra area, however we are mindful of the impact the forecast hot days could have on the system,” Gippsland Water General Manager Customer Service and Communication Paul Clark said.

“The large 7.9ML tank has been taken offline and we are currently running off the adjacent 2.1ML tank. Gippsland Water has called in specialist divers to identify the cause of the leak in the large tank which supplies clean drinking water to approximately 2900 customers in the area,” he said.

“Once we have identified source of the leak it can be isolated and repaired. We will keep the community informed about expected repair times,” Mr Clark said.

Gippsland Water has been working with the CFA and Murray Goulburn to help manage water resources for the community.

Permanent Water Saving Rules are in place throughout Victoria and apply to watering gardens and lawns and washing vehicles and paved areas. For more information visit https://www.gippswater.com.au/saving-water.

To report leaks or breaks please call our 24 hour emergency centre 1800 057 057.


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Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 131 450
TTY: 1800 555 677
Email: contactus@gippswater.com.au

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