Gippsland Water
Gippsland Water logo

Financial assistance available

Home / Media/Notices / Media releases / 2017 / 11 / Financial assistance available /

Good Money team visit Gippsland Water.jpg

Financial assistance available

Gippsland Water and the Morwell Good Money store are working together to support locals experiencing financial hardship.

The customer service teams from both organisations recently met to discuss the range of financial assistance options that are available.

Gippsland Water customers may notice a Good Money flier included with their next bill.

General Manager Customer and Community Paul Clark said that the mail-out would coincide with the Christmas period.

"We know that this time of year can be difficult. Our message to customers is: if you’re having trouble paying your water bill, get in touch. We can help, and we can refer you to support services as well," he said.

Good Money is a partnership between Good Shepherd Microfinance, the Victorian Government and NAB. They offer safe and affordable financial services for people on low incomes.

While Good Money does not offer loans to pay for utility bills, their loans can be used to pay for education, medical or car related expenses, or to purchase household items such as whitegoods and furniture.

To speak to Gippsland Water about your bill phone 1800 050 500.

For more information about Good Money visit

Share this page on your own social media pages:  

All media enquiries:

Please contact our Communications and Engagement team using our media enquiry form

Other news articles

About Us

Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

Read More

Free drinking water initiative

Did you know that you can access free tap water at refill locations across the Latrobe Valley?

Find out more

Contact Us

55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500

Fax: (03) 5174 0103

Interpreter service: 1313 450

TTY: 1800 555 677