Green light for five year plan
Gippsland Water’s plan for 2018-2023 has been approved by the Essential Services Commission, delivering a decade of steady prices for Gippsland.
Gippsland Water’s prices have not risen beyond the Consumer Price Index (CPI) for the past five years, and price changes are now set to remain at CPI or less for the next five years.
Managing Director of Gippsland Water, Sarah Cumming, said that the outcome is good news for customers and for the region.
“We’ve worked really hard to keep downward pressure on prices, despite the backdrop of major structural change in our region. Over the last four years we have passed on more than $8M in efficiency savings to our customers and these efficiencies have now been permanently incorporated into our ongoing prices,” she said.
Gippsland Water’s five year plan outlines key projects the water corporation will deliver, the price they will charge for water and wastewater services, and the introduction of enhanced guaranteed service levels.
“Now that we have approval from the Essential Services Commission, we can start delivering on the promises we made in our plan. Over the next five years we’ll invest more than $200M in infrastructure that will support our region’s growth and sustainability,” she said.
“We consulted extensively with customers throughout the development of our plan and now it’s time to get on with the job of doing what they said was most important - providing safe drinking water and removing and treating wastewater, while keeping prices steady,” Ms Cumming said.
“We’ll continue to support customers who need assistance through our customer care program. We encourage anyone who’s having trouble with their bills to contact us, as we can offer a range of payment options to suit our customer’s needs,” she added.
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