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Gippsland Water customers urged to think before they flush.

Home / Media/Notices / Media releases / 2020 / 03 / Gippsland Water customers urged to think before they flush. /

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Gippsland Water customers urged to think before they flush.

Gippsland Water has implored customers to not flush any other product than toilet paper following a tripling in sewer blockages during recent weeks compared with the same time last year.

Managing director Sarah Cumming said other items don’t break down the same way toilet paper is designed to do.

“I can’t stress enough that if you’re using other items such as tissues, paper towel or wipes, they must go in the bin.”

Ms Cumming said Gippsland Water sewer blockage call-outs had tripled in recent weeks compared to the same time last year.

“Flushing these items can not only cause blockages in the sewer but also in customers’ internal plumbing adding unnecessary costs for us and our customers.

“This could mean that the next time you flush the toilet, the wastewater has nowhere to go and comes back up your toilet or spills into your bathroom.

“Whether it affects the wider system or your internal plumbing - flushing non-flushable items can cause messy consequences I think we all want to avoid.”

For more information about what can and can’t be flushed, visit www.gippswater.com.au/residential/help-advice/stop-it-dont-block-it


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Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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