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​Gippsland Water asks community to save water after severe weather event

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​Gippsland Water asks community to save water after severe weather event

Gippsland Water is asking customers to conserve water where they can, as it works to restore services following this week’s flooding event.

General manager operations Chris Wood said widespread power outages, inundation at key sites and raw water quality changes were contributing to reduced treatment capacity.

“While the rain has subsided for now, we need our communities to know that we’re still working through the impacts of yesterday’s event.

“There are things we can all do to reduce the impact on our communities and one of the most important is to consider putting off any non-essential water use.

Mr Wood said the timeframe for returning to full treatment capability remains unknown.

“Some sites are still inaccessible and some of our assets remain under water, meaning we’re still assessing the damage.

“We’re hopeful that we can ramp back up to full capability over the long weekend, however there are some things that are beyond our control.

“In the meantime, we really need Gippslanders to work with us by reducing water demand.

“While these events have put strain on our network, I want to reassure our customers that the water we supply is still safe to drink.

Mr Wood asked customers to take care around flood waters and be mindful of additional water infrastructure in place around the region.

“Our crews have been working day and night to keep services running reliably and safely for our customers.

“We have temporary arrangements in place like generators, water tankers and crews attending to repairs, so we’re asking people to be aware of their surroundings.

For more information, visit www.gippswater.com.au/emergencies


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Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500

Fax: (03) 5174 0103

Interpreter service: 1313 450


TTY: 1800 555 677

Email: contactus@gippswater.com.au