Lifted – 3.30pm, Friday 28 February 2020
The boil water alert that was issued on 15 February 2020 for Hernes Oak, Moe, Moe South, Newborough, Trafalgar East, Westbury, Yallourn, Yallourn Heights and Yallourn North has been lifted.
Customers in these towns can now use their tap water as normal. Your water is now safe to drink without boiling and meets the Australian Drinking Water Guidelines.
We’d like to sincerely thank our customers for their patience and understanding while we’ve been working to restore services back to normal.
We acknowledge the alert has caused some concern and frustration for some people in affected communities and we’re sorry for the inconvenience.
We’re strengthening the protections we have in place to prevent this kind of incident from happening again.
We recommend customers run their internal taps for a minimum of two minutes, to ensure all households have fully treated water coming through their taps.
For further information, please contact Gippsland Water on 1800 057 057 or
Gippsland Water has issued a precautionary boil water alert for Hernes Oak, Moe, Moe South, Newborough, Trafalgar East, Westbury, Yallourn, Yallourn Heights and Yallourn North on Saturday 15 February due to a storm-related event at the Moe water treatment plant.
The alert is in place to minimise any risk to public health. Gippsland Water cannot guarantee that reticulated water delivered to the affected towns fully meets Australian Drinking Water Quality Guidelines.
Gippsland Water, in consultation with the Department of Health and Human Services, recommends that, water should be brought to a rolling boil before being used for drinking, preparing beverages, washing and preparing food, preparing baby formula, brushing teeth or making ice until further notice.
To ensure water is safe for consumption:
Customers may notice discolouration and potentially fine solids in their drinking water supply while the alert is in place. Gippsland Water is undertaking ongoing water quality testing and will provide further updates.
Unboiled water can be used for showering and bathing, flushing toilets, washing dishes and clothes and garden watering. Ensure water is not ingested whilst bathing. Where possible please minimise unessential water use.
If customers experience any gastro-like symptoms, please seek medical advice from your GP. Advise your GP about this notice.
Gippsland Water apologises for any inconvenience this may cause and is working to restore a normal water supply as soon as possible.
For further information, please contact Gippsland Water on 1800 057 057 or visit https://www.gippswater.com.au/alerts.
Further updates will be provided shortly.