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Leak Allowance Application

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If you have experienced an undetected water leak at your property, Gippsland Water may be able to assist. To accurately assess the impact of leak, please complete the Leak Allowance Application form.

Please note: Leaking toilet cisterns cannot be claimed.

Personal Details
Property Address
Plumbers Details

Please attach supporting documentation as evidence that the leak has been repaired (e.g. plumbers invoice).

Allowed file formats doc, docx, PDF, jpg, png files only - Maximum of 4MB
Details of the leak
Meter Readings

Please enter two Meter Reads following the leak repairs (to ensure water usage is back to normal):

Further details

If your property is supplied with water by a Private Water Service and/or Water By Agreement, Gippsland Water will require your commitment to undertake some additional tasks to assist in identifying potential leaks in the future:

  • Ongoing maintenance of the property supply, starting immediately downstream, or after the water meter, or stop tap/ball if no meter exists.
  • Monitoring and recording ongoing water usage patterns on a fortnightly basis.
  • Water usage patterns to be made available to Gippsland Water upon request.

About Us

Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Free drinking water initiative

Did you know that you can access free tap water at refill locations across the Latrobe Valley?

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Contact Us

55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500

Fax: (03) 5174 0103

Interpreter service: 1313 450

TTY: 1800 555 677