From fixing pipes to upgrading water meters and protecting our environment, there’s a lot that goes into delivering clean, safe drinking water and a reliable sewer service for our community.
We maintain a $1.7 billion water and sewerage network that includes 4,200km of pipelines, 245 pump stations, and 29 treatment plants. The fees and charges paid by 100,000 customers and businesses cover the cost of this service.
Water corporation tariffs are approved by the Essential Services Commission.
Your fees and charges cover the costs of:
Keeping water and wastewater services running 24 hours a day
Treating water to ensure it’s safe to drink.
Treating wastewater so it can be safely returned to the environment.
Building or renewing infrastructure to ensure it meets the growing needs of Gippsland.
Snapshot of how we spend the money
Here’s a snapshot of how we spend the money we receive through customer bills:
A snapshot of what your bill pays water
Here's a detailed guide of our costs, based on costs for 2024-25:
