My account online

Online services

Through our online services you can:

  • View your bills
  • Change your contact details
  • Update your mail preferences
  • Subscribe/unsubscribe to SMS and email notifications
  • Request a payment extension
  • Request financial assistance
  • Request a flexible payment plan
  • Register a concession
  • Apply for a utility relief grant

Sign up/log in

Having trouble logging in?

We recently upgraded our system and you might need to create a new username and password to access your billing history and services. If you get stuck with anything, please contact us and our customer service team will be more than happy to help.

Receive bills by email

You can also receive your bills by email. 

Register for eBills