Skip to main content

Main navigation

Education
Community
Contact us
About us

Pay my bill

Log in

Main navigation

Bills and accounts
Bills and accounts

Your bill

Pay my bill

Payment methods and options

Switch to ebills

Understanding your bill

Fees, tariffs and charges

Concessions and pensions

Financial support

Customer Support Policy

Family violence

Family Violence Policy

My account online

Service standards

Moving

Buying or selling a property

Renting

Change of tenancy

Real Estate Agent residential tenant changes

Property transfers

Update your details

Update details for companies and organisations

Update details for residential customers

My water supply agreement
Outages, works and projects
Outages, works and projects

Outages

Report a fault, leak or burst

Current works

How we notify you about upcoming works

Preparing for water or sewer main works

Incidents and emergencies

Major projects

Current major projects

Future major projects

Completed major projects
Water and waste
Water and waste

Household water and waste advice

Saving water

Who does what in water

Trees and your pipes

Overflow relief gully

What you can and can't flush

Pressure sewer systems

Water pressure, appearance and colour

What to do in a bushfire or flood

Commercial

Commercial trade waste

Businesses saving water

Water rebates for non-profits

Metered standpipe program

Backflow prevention

Our services

Wastewater treatment

Water quality

Water supply

Water and sewer assets

Locate assets

Pressures and flows information
Building and development
Building and development

Economic Development

Business enquiry form

Building or renovating

Connecting a new property

Disconnecting a property

Building near water or sewer pipes (easements)

Renovations or extensions

Plan of consolidation

Register for Building and Development Online Services

Developing land

Design standards and specifications

Developer works deeds process

Drinking (potable) water catchment

Land development manual

Infrastructure sequence plans

New Customer Contribution (NCC)

Subdivision and planning permits

Non-subdivisional developments

Find a consultant or contractor

Find an accredited design consultant

Find an accredited pipelayer

Getting accredited

Plumbers

Enter keywords (Optional)

Back

Show search bar

Toggle menu

Pay my bill

Log in

Main navigation

Bills and accounts
Outages, works and projects
Water and waste
Building and development
Education
Community
Contact us
About us

back

Enter keywords (Optional)

Breadcrumb

Home
About us
Tenders
Procurement

Procurement

Our procurement plan and other information

Sidebar navigation

About us

Procurement plan

Annual Procurement Plan 2025-26

PDF | 165.43 KB

Procurement Complaints Policy

View our Procurement Complaints Policy

We acknowledge the Traditional Owners of the Gippsland Water area, the Gunaikurnai people and the Bunurong people, and recognise their strong cultural connection to the land and waterways.
We pay our respect to their Elders, past and present.

Outages

If you're experiencing a fault, view our planned and live works and repairs on our outage map. If your fault hasn’t been reported, please let us know about it.

View outage map

Our commitment to you

Our Customer Charter sets out the service levels we need to meet to supply water, wastewater and trade waste services to our customers.

Our Customer Charter

Our commercial businesses

Footer

Copyright
Disclaimers
Privacy
Inductions