Your feedback matters. Our Annual Customer Satisfaction Survey will open from 1 October 2026, and we’d love to hear from you.
We’ll email a random selection of our customers to take part in the survey, but you can share your thoughts on our water and sewerage services too!
The results will help us understand what we’re doing well, and where we can improve. It’s one of the most important ways we learn from our customers and improve our services.
See below for results on previous customer surveys.