Direct Debit is an easy way to make sure your bills are paid on time. We can take payments from your bank account or credit or debit card. There are a few different ways you can choose to set up your direct debit.
You can:
- Pay the whole bill amount when it's due
- Pay weekly instalments based on your last 12 months billing history
- Pay fortnightly instalments based on your last 12 months billing history
- Pay four-weekly instalments based on your last 12 months billing history
- Pay monthly instalments based on your last 12 months billing history
To set up a direct debit from your bank account or credit or debit card, call us on 1800 050 500.
Please note:
- We will round up your instalment figure to the next multiple of $5.00.
- Our minimum Direct Debit payment is $10.00
Direct Debit frequently asked questions
Yes, we’ll continue to provide you with a bill on a four monthly basis.
Use the calculator on this page. If you're having trouble, call us on 1800 050 500 and we'd be happy to help.
Yes, you can defer a Direct Debit payment. You need to give us at least three business days' notice. If the payment is deferred, the amount will be deducted in addition to the next instalment unless other arrangements are made at the time the payment is deferred.
We accept Direct Debits from bank accounts and all credit or debit cards (excluding American Express and Dinners Club).