Community engagement

Let's talk. We invite customer and community input into our services, performance and priorities.

Frequently Asked Questions

If you’d prefer not to participate online, you can call us on 1800 050 500 to provide feedback over the phone.

We respect the privacy of your personal information and are committed to collecting and handling it responsibly and in accordance with the Privacy and Data Protection Act 2014.

We often share summaries of key insights from engagement activities and surveys, but we will never share identifiable individual responses.

Feedback received from our community contributes to decision making and is kept confidential.

Our surveys are gathered using SurveyMonkey. No other parties have access to or will be provided with your details. We only have access to your contact details to inform you of upcoming opportunities to get involved, administer prize draws or send you other relevant information if you provide us with approval to do so.

For more information on how your information is used, please view our privacy policy.