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Each year we publish a Community Report, which provides a snapshot of our performance over the previous 12 months against key promises and commitments we made in our 2018 Price Submission.
Our Community Reports provide an opportunity for us to tell our story. Unlike our formal annual reporting obligations, it contains case studies and commentary of where we think we have - or haven’t - achieved what we set out to deliver.
Our previous Community Reports are available below, or read our 2025 Community Report.