Gippsland Water
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Current works

We're working to improve our network

See below for more works happening in your area.

Here, you'll find updates on our current works.

View planned and live works and repairs on our outage map:

outage map

You can can also:

If you are experiencing problems with your service or suspect a leak, even if it's on public land, contact us so we can look into the issue - please call 1800 057 057.

You can also phone this number if you see suspicious behaviour or vandalism around our treatment plants, water storages or other property.



Current works (Monday 27 June - Sunday 3 July 2022)

Gippsland Water Factory solar panel project

Works have begun to install more than 2000 solar panels next to the Gippsland Water Factory to power the facility, which treats and recycles wastewater from industry and nine towns in central Gippsland.

The 1280 kilowatt system will produce enough energy to power over 400 Victorian households and at its peak capacity it will be able to completely power the factory. Read more about the project.

Heyfield-Coongulla interconnect water main project

We are securing Coongulla and Glenmaggie’s water supply by installing a pipeline to connect the townships to Heyfield’s water system. Read more about the project.

Works are continuing at the Heyfield water treatment plant and along pipe alignment on Ryan's Road and in the Glenmaggie Weir Reserve. We are also about to commence works on Ryans Road.

Churchill Sanders Basin cover & liner replacement

The basin is currently offline. Works to replace the cover and liner have commenced. Read more about the project.

Warragul water treatment plant basin cover & liner replacement

Dewatering the basin has been completed and civil works expected to commence this week.

Warragul western ring main project

We’re building a major new 4.3 km water main on the western side of Warragul. The water main will be constructed around existing urban areas to provide an additional main to supply water to the township of Drouin. Works are underway. Please take care and follow traffic signals around the site on Burke Street, Warragul. Read more about the project.

Drouin wastewater treatment plant upgrade

Commissioning is underway, with landscaping and reinstatement taking place. Read more about the project.

Moe water treatment plant, second water storage basin construction

A new 25 megalitre water storage basin will be constructed at the site, to hold treated water to supply residents in Moe, Newborough and surrounding areas. The current basin is close to capacity and can't sustain long-term growth. Read more about the project.

The chemical dosing and building works are nearing completion, with commissioning progressing on the treatment plant dosing systems and building upgrade to accommodate this. Construction works for the new basin have commenced.

Traffic management measures are currently in place on Moe South Road. You also might notice more trucks and machinery in the area, helping to maintain services to our customers. Please take care while driving through the area and follow all traffic signs.

Wastewater network upgrades in Warragul

We’re upgrading our wastewater network in Warragul. On Saturday 2 July, we’ll be working next to the eastbound Howitt St on-ramp as you head from Warragul onto the Princes Freeway. Traffic management measures will be in place and you might notice more trucks and machinery in the area while we maintain services to customers. Please take care while driving through the area and follow all traffic signs.

Water main works

View our tips on how to prepare for interruptions to your water supply during maintenance works.

We'll be carrying out water main works in the following streets this week:

  • Monash Road, Newborough
  • Torres Street, Newborough
  • Wooreen Street, Newborough
  • Franklin Street, Traralgon
  • Guthridge Parade, Sale

We'll be carrying out a water main tie-in this week:

  • Monash Road and Old Sale Road, Newborough

Sewer main works

View our tips on how to prepare for sewer main maintenance works.

We'll be carrying out sewer main works in the following streets this week:

  • Duck Street, Rosedale
  • York Street, Sale

  • Sewer main cleaning

    View our tips on how to prepare for sewer main maintenance works.

    This week we'll be carrying out sewer main cleaning in the following streets in Morwell:

    • Princes Drive, 137-205
    • Latrobe Road, 3-37 & 8-40
    • Buckley Street, 1A-15 & 6-70
    • Church Street, 7-37, 85-103 & 84-86
    • Collins Street, 19-43 & 14
    • Shelby Crescent, 1-21 & 2-8
    • Patricia Street, 1-13 & 4-12
    • Joy Street, 1-19 & 2-26
    • Martin Grove, 1-13 & 2-10
    • Mary Street, 131-163 & 140-166
    • Helen Street, 143-153 & 142-152
    • Jane Street, 4-26
    • Madden Street, 1-15 & 2-14
    • Dempsey Crescent, 1-7 & 2-8
    • Elizabeth Terrace, 2-12
    • Holmes Road, 17-49

    This week we'll be carrying out sewer main cleaning in the following streets in Traralgon:

    • Elizabeth Street, 1-41
    • Grey Street, 219
    • Brolga Boulevard, 1-13
    • Raven Court, 1-3 & 2
    • Phillip Street, 9-11 & 10-24
    • Louise Court, 1-3 & 2
    • Trent Court, 11-13 & 12
    • Christopher Court, 1-9 & 2-8

    How we notify you about upcoming works

    If you would like to receive SMS phone text or email notifications of works in your area make sure we have your email address and mobile phone number. If we have your email address or mobile phone number we can let you know in advance if your water supply will be interrupted.

    • We’ll let you know in advance if we need to turn your water off while we carry out planned works on our system.
    • If we need to turn your water off due to a fault or emergency works, we can’t give you advance notice but we will send you a text message as soon as we can.
    • When we’re completing planned sewer works, you’ll receive a letter or email notifying you about the upcoming works and what you need to do .

    Some of our emails and text messages have links to our website for more information.

    Why don't I receive text messages or emails from you?

    If you’re not receiving text messages or emails from us when your water is off, we might not have your up-to-date contact details.

    You can check and make changes to your details through our online services .

    How can I tell my SMS (text message) or email is really from you?

    We’ll never send you text messages or emails that ask you to log in, confirm or disclose personal information or payment details.

    If you need to update your account details or make payments, we recommend reaching our website by typing in www.gippswater.com.au instead of clicking links in email or text messages.

    When you receive a message to visit our website, check the address. Scammers may impersonate us by using emails or websites very similar to ours - for example gippwater.com.au instead of gippswater.com.au.

    Also check the address of links in the message. Hover your mouse over a link to see the destination URL (web address), before clicking it – our links will always have gippswater.com.au in them. On a smartphone you can press and hold a link to inspect it. Carefully read these URLs, as they’re often created to look similar to official addresses.

    If you’re unsure whether a notification you’ve received is from us, you can contact us.

    About Us

    Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

    Read More

    Free drinking water initiative

    Did you know that you can access free tap water at refill locations across the Latrobe Valley?

    Find out more

    Contact Us

    55 Hazelwood Road, Traralgon, VIC, 3844

    Phone: 1800 050 500

    Fax: (03) 5174 0103

    Interpreter service: 1313 450


    TTY: 1800 555 677

    Email: contactus@gippswater.com.au