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Electronic Billing (eBills)

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Tired of filling the fridge door with bills? Why not receive your bills electronically with Gippsland Water's new eBill system?

It's safe, secure and will help you keep on top of your bills by receiving your bills in one central location, storing your paid bills and allowing you to do your bit for the environment and it's really easy!

Click here to signup today Existing users login here


eBills Competition Winner

Congratulations to Mr P. Morris of Jeeralang Junction/Trafalgar who won our recent eBills competition. Mr Morris won $500 off his bill just for being an eBills customer with Gippsland Water.


Frequently Asked Questions

Upon registration the ‘Customer Name’ must be entered as it appears exactly on your bill and in the same order if multiple customers are listed, otherwise the registration will not verify.

Refer to a copy of your bill and ensure your name is detailed exactly the same on your web registration. If your name does not appear correctly on your bill, please call us on 1800 050 500

The Username is created by yourself at the time of registration, and needs to be one that you will remember. It also serves as your identifier and cannot be changed.

If you have misplaced or forgotten your Username please email your account number and property address to contactus@gippswater.com.au in order to retrieve this information.

Your password is set by yourself upon activation of your electronic account. Passwords can be changed if required, simply go to ‘My Profile’, ‘Manage Password & Email’ and follow the prompts.

Your password can be reset by using the ‘Forgot Password’ function at eBills Password Recovery

If you elect to no longer receive electronic bills, Gippsland Water can change your bill delivery method back to ‘post mail’ and deactivate your account.

Please email contactus@gippswater.com.au to request your bill delivery method changed back to post mail, ensure you provide your account number and property address.

If you have multiple properties with Gippsland Water in the identical name and identical postal address, these properties will also be issued to you in the same electronic format.

You can update your email address on the eBills website, simply log into eBills and go to ‘My Profile’, ‘Manage Password & Email’ and follow the prompts.

About Us

Gippsland Water supplies fresh clean drinking water and wastewater to more than 60,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 16 water treatment plants, over 1,500 kilometres of sewer mains and 14 wastewater treatment plants.

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Choose Tap

Choose Tap aims to promote the benefits of drinking tap water as part of a healthy lifestyle and as an alternative to bottled water.

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Contact Us

Gippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 131 450
TTY: 1800 555 677
Email: contactus@gippswater.com.au

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