Caretaker period
The Victorian State election will be held on Saturday 28 November 2026, the Victorian Government has assumed a caretaker role from 6.00pm on Tuesday 3 November 2026. During the caretaker period, content will only be added to this website in accordance with the caretaker conventions.
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Register for online services

To register for online services, call us on 1800 050 500 between 8am and 5pm Monday to Friday.

About our online services

Through our online services you can:

  • View your bills
  • Switch to eBills
  • Change your contact details
  • Update your mail preferences
  • Subscribe/unsubscribe to SMS and email notifications
  • Request a payment extension
  • Request financial assistance
  • Request a flexible payment plan
  • Register a concession
  • Apply for a utility relief grant

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Having trouble logging in?

We recently upgraded our system and you might need to create a new username and password to access your billing history and services. If you get stuck with anything, please contact us and our customer service team will be more than happy to help.