Jump to topic Register for online services About our online services Register for online services To register for online services, call us on 1800 050 500 between 8am and 5pm Monday to Friday. About our online services Through our online services you can: View your bills Switch to eBills Change your contact details Update your mail preferences Subscribe/unsubscribe to SMS and email notifications Request a payment extension Request financial assistance Request a flexible payment plan Register a concession Apply for a utility relief grant Log in Having trouble logging in? We recently upgraded our system and you might need to create a new username and password to access your billing history and services. If you get stuck with anything, please contact us and our customer service team will be more than happy to help.