Gippsland Water
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Water, sewerage and your property

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Frequently Asked Questions

We get a lot of questions about the wide range of services that we offer. Save some time and see if your query falls within our Frequently Asked Questions. If your question is not covered here, we are always happy to…
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Saving water

An average of 100 customers a month apply for rebates through the various schemes available. We aim to have our residential customers using an average of 183 litres per person per day by 2015. There are simple tips and…
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Stop it don't block it

Whatever you flush down the toilet, or rinse down the sink, might be out of sight, out of mind for you but it all ends up in the sewerage system where there are a lot of pipes and pumps that can get blocked – some of…
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Trees & Your Pipes

Tree roots are currently responsible for the majority of blockages and breakages to Gippsland Water’s sewer and water supply systems.
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Catchment Map

In Victoria, areas from which water corporations draw water are often given a level of protection under the Catchment and Land Protection Act 1994. The areas of declared potable water supply catchments may have special…
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Pressure Sewer Systems

A pressure sewer system is an economical and environmentally-friendly way of collecting, transporting and disposing of wastewater from households. It consists of a pump unit which is connected to a network of pipes along…
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Water pressure and colour

Gippsland Water endeavours at all times to provide the best quality water to our customers. On very rare occasions you may have an issue with your drinking water. Perhaps it is low pressure, discoloured, or has a smell.…
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Moving in or out of a property

Find the links here to the right section if you are moving in or out of a purchased or rental property.
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Bushfires, floods and heatwaves

Gippsland Water works closely with Emergency Services during times of natural emergencies such as bush fire, floods and drought to minimise risk of life and ensure supply of service during these times.
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About Us

Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Free drinking water initiative

Did you know that you can access free tap water at refill locations across the Latrobe Valley?

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Contact Us

55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500

Fax: (03) 5174 0103

Interpreter service: 1313 450

TTY: 1800 555 677