Gippsland Water
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Frequently Asked Questions

We get a lot of questions about the wide range of services that we offer. Save some time and see if your query falls within our Frequently Asked Questions. If your question is not covered here, we are always happy to…
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Saving water

An average of 100 customers a month apply for rebates through the various schemes available. We aim to have our residential customers using an average of 183 litres per person per day by 2015. There are simple tips and…
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Stop it don't block it

Whatever you flush down the toilet, or rinse down the sink, might be out of sight, out of mind for you but it all ends up in the sewerage system where there are a lot of pipes and pumps that can get blocked – some of…
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Trees & Your Pipes

Tree roots are currently responsible for the majority of blockages and breakages to Gippsland Water’s sewer and water supply systems.
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Catchment Map

In Victoria, areas from which water corporations draw water are often given a level of protection under the Catchment and Land Protection Act 1994. The areas of declared potable water supply catchments may have special…
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Pressure Sewer Systems

A pressure sewer system is an economical and environmentally-friendly way of collecting, transporting and disposing of wastewater from households. It consists of a pump unit which is connected to a network of pipes along…
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Target Your Water Use

Target Your Water Use is a voluntary water efficiency program to assist and encourage regional Victorians to use their water wisely. The program applies to residential and business urban water customers in regional…
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My Water Agreement

A Water Supply Agreement allows a water authority to supply water to customers that do not reside within its Water Supply District.
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About Us

Gippsland Water supplies fresh clean drinking water and wastewater to more than 60,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 16 water treatment plants, over 1,500 kilometres of sewer mains and 14 wastewater treatment plants.

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Choose Tap

Choose Tap aims to promote the benefits of drinking tap water as part of a healthy lifestyle and as an alternative to bottled water.

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Contact Us

Gippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 131 450
TTY: 1800 555 677
Email: contactus@gippswater.com.au

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