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Home / Residential / Water, sewerage and your property / Bushfires, floods and heatwaves / Floods /

Flooding can be an issue across Victoria and in many parts of Gippsland. Floods place pressure on infrastructure and cause damage to homes and businesses.

Floods can also cause issues with sewer systems that become overwhelmed by stormwater; and place pressure on water treatment systems around rivers that have been inundated by silt and soils.

For information on preparing your home or business for flooding, visit the SES Floodsafe page.


How we prepare for floods

Impact on water supplies

Flood events may impact water supplies if a treatment plant draws water from a river or creek. Run-off of soils and silts may reduce the capacity of the plant to treat the raw water. This may impact on the quantity and quality of supply.

If this happens, we will keep our customers and the wider community informed, through website and social media updates, as well as traditional media and any other appropriate channels.

Impact on sewer systems

During flood events, sewer systems can be inundated by stormwater.

This can lead to wastewater overflows into the environment, which can be hazardous to your health. Follow the SES guidance: never drive, walk or cycle through flood waters.

What you can do to prepare for a flood

Ensure you have an alternative water supply

In the unlikely event that your water supply is interrupted, you will need to access water for daily needs.

The Australian Red Cross suggests that you have three days' supply of water on hand in the event of an emergency. Find out more on the Australian Red Cross website.

Ensure your stormwater does not enter the wastewater system

Inundation of the sewerage system is a major risk during flood events. This can occur when households allow stormwater to enter the system through what is known as an overflow relief gully (ORG).

Overflow relief gullies are designed to allow a household sewerage system to overflow in a relatively contained area should the system be blocked by a tree root or other obstacle.

Allowing rain water drainage to enter the sewer system in this way, increases the risk of sewer overflows during rain events.

If you are not sure whether your ORG is connected properly, call us on 1800 050 500.

Who is responsible for managing stormwater?

Local councils are responsible for management the stormwater drainage network downstream of private properties (public drains). Property owners are responsible for their drainage connection up to the point of connection with council’s system. For more information, contact your local council or visit your local council's website.

About Us

Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Free drinking water initiative

Did you know that you can access free tap water at refill locations across the Latrobe Valley?

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Contact Us

55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500

Fax: (03) 5174 0103

Interpreter service: 1313 450

TTY: 1800 555 677