Have your say for a chance to win

Gippsland Water’s annual customer satisfaction survey opens next week, giving customers the chance to provide feedback on the organisation’s performance. 

Customers who participate will go into the draw to win one of ten $100 bill credits.  

Gippsland Water managing director Sarah Cumming expressed the importance of the customer satisfaction survey.  

“Everyone’s feedback matters and this is one of the many ways we get input from our customers,” Ms Cumming said. 

“The results of this survey will help us determine what we’re doing well and where we can improve across the organisation. 

“We are an organisation that genuinely puts our customer’s interests first when making decisions, to deliver the best possible service.” 

A random sample of customers will receive an email inviting them to complete the survey, but all customers can participate and go into the prize draw. 

The customer satisfaction survey is a part of a wider research exercise completed alongside other regional Victorian water organisations. 

The survey is open from Wednesday 1 to Friday 17 October.  

To complete the survey or find out about other opportunities to provide feedback and input to Gippsland Water’s decision-making, visit: www.gippswater.com.au/letstalk.