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Please note: For emergencies and faults you are advised to call Gippsland Water's 24/7 Emergency/Faults number on 1800 057 057 as emails are not monitored after hours.
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Update of details
Please note: To update your personal details on your account (phone number, email address, postal addresses and name changes) please complete the 'Change of Details' form by clicking the green button below. You will be taken directly to the correct page.
Please note: To notify Gippsland Water if you are a tenant moving into or out of a rental property, please complete the 'Change of tenancy' form by clicking the green button below. You will be taken directly to the correct page.
Please note: If your school, community group or local charity is interested in an educational tour of one of our facilities Please complete the request form found in our education section by clicking the green 'Continue' button below. You will be redirected to our online educational tours request form.
Please note: If you would like to book one of Gippsland Water's portable water fountain units for your next event, please complete the request form found in our sponsorship section by clicking the green 'Continue' button below. You will be redirected to our online educational tours request form.
Gippsland Water supplies fresh clean drinking water to more than 69,000 customers, and wastewater services to more than 62,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.