Gippsland Water
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Phone Us

Gippsland Water's Customer Service team.

  • General enquiries (Victoria only): 1800 050 500
    (8am to 5pm Mon - Fri)
  • Outside Victoria: (03) 5177 4600
  • Fax: (03) 5174 0103
  • TTY: 1800 555 677
  • Interpreter service: 131 450

Gippsland Water Christmas trading hours

Our Traralgon head office will close at 12.00pm Friday 22 December 2017 and re-open at 8.00am Tuesday 2 January 2018.

For faults and emergencies, please phone 1800 057 057.

Customer contact centre

Our customer contact centre will close at 12.00pm Friday 22 December 2017 and re-open at 8.00am Wednesday 27 December 2017.
The customer contact centre will also be closed on Monday 1 January 2018 and re-open at 8.00am Tuesday 2 January 2018.

For faults and emergencies, please phone 1800 057 057.

Property Connections

Our Property Connections team will be closed from 4.45pm Thursday 21 December until 8.00am Tuesday 2 January 2018.

The team will continue to process applications until Wednesday 20 December 2017, with applications being finalised on Thursday 21 December.

Property Information

The Property Information team will be closed from 12.00pm Friday 22 December and re-open at 8.30am Tuesday 2 January 2018.

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About Us

Gippsland Water supplies fresh clean drinking water to more than 68,000 customers, and wastewater services to more than 61,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Choose Tap

Choose Tap aims to promote the benefits of drinking tap water as part of a healthy lifestyle and as an alternative to bottled water.

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Contact Us

Gippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 131 450
TTY: 1800 555 677
Email: contactus@gippswater.com.au

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