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Emergencies / Faults

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Conserve water - Tyers, Rosedale, Cowwarr, Toongabbie, Glengarry, Willung

Last updated: Thursday 8 July 10.38am

We’d like to thank the local community for helping us conserve water while the Tyers water treatment plant is at reduced capacity.

While the wet weather has meant that our water storages are full, the raw water supply from the Moondarra reservoir still remains so stirred up and our ability to treat water at our Tyers water treatment plant remains reduced.

While the water coming to your taps is safe to drink, we’re asking for customers to help reduce load on the plant, if you can.

We’d also appreciate you keeping your eyes open for any water leaks or bursts around your towns and if you see any, please call our Faults & Emergencies line on 1800 057 057.

We respond to water and wastewater faults 24 hours a day

If you are experiencing problems with your service or suspect a leak, even if it's on public land, contact us so we can look into the issue.

You can also phone this number if you see suspicious behaviour around our treatment plants, water storage or other property.

You can also view our current works, planned interruptions, and repair works.

About us

Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Free drinking water initiative

Did you know that you can access free tap water at refill locations across the Latrobe Valley?

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Contact us

55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500

Fax: (03) 5174 0103

Interpreter service: 1313 450


TTY: 1800 555 677

Email: contactus@gippswater.com.au