Site tours

Due to current coronavirus (COVID-19) restrictions in place, as a precautionary measure to our staff and customers, we have suspended and cancelled all portable water fountain and water trailer bookings until further notice.

Tours are available for schools, universities and community groups to a number of our facilities. Our tours will allow you to learn more about Gippsland’s water supply and sewerage treatment processes.

Vortex Centre tours

The Vortex Centre is a great resource for primary and secondary school students. Admission is free for schools within Gippsland Water's service area.

The state-of-the-art facility features interactive displays, touch screens and videos, with a focus on water conservation.

You will learn about the water cycle, Gippsland's water catchment and how it is managed, the Gippsland Water Factory treatment process, and how we can all play a part in conserving water and using it more wisely.

Water and Wastewater treatment plant tours

Tours of our water and wastewater treatment plants provide a fascinating insight into the water industry.

Treatment plant tours are best suited to senior high-school, university and community groups. Our treatment plants are not designed for large groups, which means there are restrictions on the number of people who can attend a tour.

Things to know

As a guide, the following limits apply:

• Treatment plants - 12 people
• Vortex Centre - 35 primary students / 25 secondary students

Due to health and safety concerns, children under 15 years of age are unable to visit wastewater treatment plants.

Tours are free, but must be booked in advance. Please allow a minimum of three weeks' notice. We do not supply transport to our sites. Tours take up to 60 minutes. Multiple tour groups require a 30 minute gap between completion of first tour and start of second tour.

To book a tour or find out more, please complete the form below.

Site tour enquiries