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My Water Supply Agreement

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Please note: This page does not relate to the majority of Gippsland Water customers. If your account number does not provide any results, this means the below information does not impact on your property.

What is a Water Supply Agreement?

A Water Supply Agreement allows a water authority to supply water to customers that do not reside within its water supply district.

A Water Supply Agreement does not guarantee the customer permanent access to water supply.

While the majority of Water Supply Agreements should continue uninterrupted, extreme conditions, such as prolonged drought or failing infrastructure may result in Gippsland Water temporarily or permanently ceasing the supply of water to properties supplied under a Water Supply Agreement, Gippsland Water will provide advance notice where possible.

The Agreement allows both the water corporation and the customer to cease the supply of water with six months' notice.

To find your specific Water Supply Agreement, please enter your account number exactly as it appears on your bill (eg; 0015723181)

Am I on a Water by Agreement?

About Us

Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Free drinking water initiative

Did you know that you can access free tap water at refill locations across the Latrobe Valley?

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Contact Us

55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500

Fax: (03) 5174 0103

Interpreter service: 1313 450

TTY: 1800 555 677