Terms and conditions

Prize draw terms and conditions

Terms and conditions for prize draw open to Gippsland Water customers completing the Customer Satisfaction Survey from 9-31 October 2023.


1. Central Gippsland Region Water Corporation (Gippsland Water), ABN 75 8307 504 13, of 55 Hazelwood Road, Traralgon, 3844, administers the prize draw.

2. The prize draw is open to Gippsland Water customers providing feedback on customer outcomes through the Customer Satisfaction Survey, open from 9 October until 31 October 2023.

3. Customers who do not wish to participate in the prize draw can choose to opt out by not providing their contact details.


4. Entry is free.

5. Entry is only open to Gippsland Water customers.

6. Directors and staff of Gippsland Water and their immediate families are not eligible to participate.

Entry Requirements

7. Customers who participate in the Customer Satisfaction Survey will have the chance to enter in the prize draw by providing their contact details, so that we can contact the winners.

8. The survey is open from 9 October 2023 until 31 October 2023.

9. Entries for the draw are limited to one per customer.

10. Entries that are deemed at the time of the draw not to have complied with the eligibility and entry requirements will be deemed invalid.

11. Gippsland Water reserves the right to amend the dates relating to this opportunity at any time.


12. There will be 10 prizes of $100 to be credited to one Gippsland Water customer account.

13. The winning entries will be randomly selected using an automated generating tool.

14. The prize draw will be conducted on Thursday 9 November 2023 at Gippsland Water, 55 Hazelwood Road, Traralgon, 3844.

15. The winner will be notified within seven days of the draw.

16. Gippsland Water’s decision will be final and no correspondence will be entered into.

17. The prize cannot be redeemed for cash.


18. Participants’ contact details will not be used for any other purpose than the prize draw.

19. Gippsland Water manages information collected from participants in accordance with the Privacy and Data Protection Act 2014 and in accordance with the Privacy Policy which is available on our website.