Gippsland Water is constantly planning for the future in terms of assessing areas of growth and making sure the infrastructure that’s in place is able to meet demand.
That means our engineers and designers are working with local government, developers and business to make sure the systems are in place to ensure Gippsland remains an attractive, livable community.
Given the integral role we play in maintaining the livability of our region it is important for us to understand and include the views of our customers.
Some of the work that’s coming up includes the Urban Water Strategy, which takes a 50 year look forward at what water demand and availability might look like and the Price Submission, which is a five yearly process which sets the expectations around service standards, investments and the prices customers will pay for supply of water and sewerage services.
Both of these activities are improved by us talking with customers and gathering their views on how we should plan for the future.
Historically, that has meant holding public meetings in individual towns and hoping that locals would attend.
However as the demands on everyone’s time increases it has become clear that we need to think of different ways of engaging with customers. This will include using social media and on line platforms as well as continuing to host face to face meetings where issues can be explored.
If the future of the Gippsland region is something you are interested in, we need your help.
We need you to share your views on projects and initiatives we’re planning through completing on line surveys and possibly attending face to face meetings.
Participants in focus group sessions will be paid for their time.
Would you like to get a head-start? Head over to our haveyoursay.gippswater.com.au page to complete a survey about the future of water restrictions. There is no payment for this survey but your feedback would be highly appreciated.
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All of your information will be secure and only used for the purposes described above.
Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.
Read MoreGippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844
Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 131 450
TTY: 1800 555 677
Email: contactus@gippswater.com.au