Timeline for Price Submission engagement
View the timeline of our Price Submission.
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Our Price Submission will contain our standards of service over a five-year period, as well as the cost of delivering our services and the prices we intend to charge customers. Customer insights and preferences are a crucial part of developing our submission.
Water Corporation price submissions are subject to approval by the Essential Services Commission (ESC), Victoria’s independent regulator, who regularly reviews prices for water and other essential services to protect the interests of consumers.
We’ve started work on our next Price Submission and we need your help.
Check out
our
Let’s
talk webpage
for opportunities to get involved, or sign
up to our community newsletter
for updates.
Find out what our customers are saying so far.
The Price Submission process included a range of engagement activities commencing in mid 2016, and culminating with the ESC’s final decision in June 2018.
New prices took effect from
1 July 2018. The
ESC
website
contains documents released for each water corporation across the
state.
View the timeline of our Price Submission.
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Engagement update for 2023 Price Submission and 2022 Urban Water Strategy.
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Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.
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Did you know that you can access free tap water at refill locations across the Latrobe Valley?
Find out more55 Hazelwood Road, Traralgon, VIC, 3844
Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 1313 450
TTY: 1800 555 677
Email: contactus@gippswater.com.au