Gippsland Water
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Urban Water Strategy

Our Urban Water Strategy identifies what we need to do to ensure urban and industrial water availability in our region for the next 50 years.

Climate change, population growth and droughts put pressure on our water systems. Through the Urban Water Strategy, we put plans in place to respond to these challenges.

The strategy gives an overview of the capacity of our water supply and wastewater systems now and into the future, compared with our expected demand for these services. This allows us to identify if and when we’ll need to take action to ensure the ongoing reliability of our water and wastewater services.

The Urban Water Strategy takes a long term view with a flexible approach, so it can be adapted to ensure we manage risks to service delivery and take action at the right time. Any actions that are needed in the next five years can be considered as part of our next Price Submission.

Urban Water Strategy 2022

We’ve started work on our next Urban Water Strategy. Check out our Let’s talk webpage for opportunities to get involved, or sign up to our community newsletter for updates.

Explore our new interactive map

Our new interactive map is a supporting tool for our Urban Water Strategy 2022. Use our new tool to explore our water supply and sewerage systems, and find out where your water comes from and where it goes.

Watch our instructional video to learn how to use our new tool.

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Urban Water Strategy 2017

The 2017 UWS was approved by our Gippsland Water Board on 24 March 2017.

Water planning in Victoria

Victorian water corporations, like us, plan for local water needs through Urban Water Strategies, which are renewed every five years. Our service area is part of the Central and Gippsland Region Sustainable Water Strategy, which is managed by the Department of Environment, Land, Water and Planning and renewed every 10 years. The Sustainable Water Strategy considers issues at a regional scale, whereas our Urban Water Strategy is at a local level.

Find out more about the strategies in place to secure water for the future across Victoria.


Central and Gippsland Sustainable Water Strategy

The Victorian Government is currently preparing a new Central and Gippsland Sustainable Water Strategy (SWS).

View our submission in response to the draft strategy.

About Us

Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Free drinking water initiative

Did you know that you can access free tap water at refill locations across the Latrobe Valley?

Find out more

Contact Us

55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500

Fax: (03) 5174 0103

Interpreter service: 1313 450

TTY: 1800 555 677