Gippsland Water
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Your Account

Payments, charges
& management

Tip: Manage your bills online with eBills.

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Need to make a payment of your Gippsland Water account? Gippsland Water offers various payment methods with tools ease the…
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Difficulties paying your account?

You can contact us to ask for an extension to the date your account is due. Extensions are granted at Gippsland Water’s…
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How to read your bill

If you’re not sure about something on your bill, we’re here to help you understand it.
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Manage your account details

Need to change your phone number, add someone to your account or change your mailing address? Manage it all right here online.
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My Water Supply Agreement

A Water Supply Agreement allows a water authority to supply water to customers that do not reside within its Water Supply…
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Guaranteed Service Levels

To demonstrate our commitment to you we’ve introduced guarantees about the services you said were important.
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Electronic Billing (eBills)

Tired of filling the fridge door with bills? Why not receive your bills electronically with Gippsland Water's new eBill system?
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About Us

Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Free drinking water initiative

Did you know that you can access free tap water at refill locations across the Latrobe Valley?

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Contact Us

55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500

Fax: (03) 5174 0103

Interpreter service: 1313 450

TTY: 1800 555 677