Bills and accounts

Switch to eBills, get help understanding your bill, find out about payment options and register a concession.

View bills, change contact details, request financial assistance, sign-up for SMS and email notifications and more through our online services.

We get it and we're here to help. Support options to help pay your bills.

Assistance for people experiencing or at risk of family violence.

Find out what you need to do when you move house.

Update your contact details with us.

A Water Supply Agreement allows us to supply water to customers outside our water supply district.

Our guaranteed service levels and how we’ll compensate you if we don’t meet them.