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Sign up for eBills

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eBills - our email billing service

Instead of receiving a paper bill by post, you can choose to receive your bills to your email address.

Refer to our eBills terms and conditions for more information. We will not disclose personal information to any external parties without consent, unless required or authorised by law. Refer to our privacy policy which sets out how and why we collect, use and disclose your personal information.

Sign up for eBills

You will receive a notification when your preference has been updated. This may take up to 10 working days.

Frequently Asked Questions - eBills

  • After signing up for eBills, we will send your bills to your nominated email address.
  • The email will include a PDF attachment of your full bill.
  • The same payment arrangements and all other conditions associated with your account will apply with eBills.

Yes. You can do this through our online services, calling customer services on 1800 050 500, or email

If you have multiple properties with us in an identical name and identical postal address, all properties will automatically update to eBills provided you are listed as the primary contact.

If you are not the primary contact for these properties you will need to contact us to make the change.

You can update your email address through our online services, call customer services on 1800 050 500, or email

Yes. You can do this through our online services, calling customer services on

1800 050 500, or email

About Us

Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Free drinking water initiative

Did you know that you can access free tap water at refill locations across the Latrobe Valley?

Find out more

Contact Us

55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500

Fax: (03) 5174 0103

Interpreter service: 1313 450

TTY: 1800 555 677