Gippsland Water
Gippsland Water logo

Other payment methods

Home / Residential / Your Account / Billing & payments / Other payment methods /

eBills (electronic billing)

Tired of receiving paper bills? Why not receive your bills electronically with Gippsland Water's eBill system?

It's safe, secure and will help you keep on top of your bills by receiving your bills in one central location, storing your paid bills and allowing you to do your bit for the environment. It's really easy - sign up today!

Direct debit

Direct debit is an easy way to make sure your bills are paid on time. Payments can be taken directly from your nominated bank account, credit card or credit union and can be tailored to meet your requirements.You can organise a direct debit for your account that either:

  • Pays the full balance of the account on the day it is due (this date will be on your account)
  • Pays an amount in regular installments. The amount you select will be deducted from your bank account weekly, fortnightly, monthly or every four weeks.

For either option, you can defer a payment by contacting us three working days before the payment is due.

To set up this payment method, please visit our direct debit signup page.

BPAY

BPAY lets you use your phone or internet banking service to pay your Gippsland Water account.

Our biller code number is 3475 and your reference number can be found in the How To Pay section on the back of your bill. Please quote this number when paying by using BPAY.

Online payment

Using your Mastercard or Visa card, you can make full or part payments of your account. This option will direct you to a secure Westpac page where you can process your payment.

Centrepay

Use Centrepay to make regular deductions from your Centrelink payment. Centrepay is a voluntary and easy payment option available to Centrelink customers.

Centrepay deductions can be setup directly with Gippsland Water by calling 1800 050 500 or alternatively you can go to humanservices.gov.au/centrepay for more information and to set-up your Centrepay deductions.

Easyway payment card

When you are in a payment plan with us, you can use an Easyway card to make your payments at the post office, over the internet, by BPAY, or over the phone. Contact us on 1800 050 500 to request an Easyway card.

About Us

Gippsland Water supplies fresh clean drinking water to more than 69,000 customers, and wastewater services to more than 62,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

Read More

Choose Tap

Choose Tap aims to promote the benefits of drinking tap water as part of a healthy lifestyle and as an alternative to bottled water.

Read More

Contact Us

Gippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 131 450
TTY: 1800 555 677
Email: contactus@gippswater.com.au

Get Directions