Bill support pop-ups hit the streets 

Man smiles at camera
Gippsland Water's customer care team will be available to talk to customers face-to-face at pop-ups from July. 

Gippsland Water customers will be able to speak with members of the organisation’s customer care team in person at local pop-ups from July. 

Pop-ups will take place at locations in the Latrobe Valley, Baw Baw, and Wellington shires.  

Locations include Traralgon Centre Plaza on Tuesday 9 July and Mid Valley Shopping Centre on Thursday 11 July.  

Managing director Sarah Cumming encouraged locals to take up the opportunity to chat with the team if they had any questions about their bills. 

“We know that for many people, it’s often easier to talk to someone face-to-face,” Ms Cumming said. 

“We also know that people in our community are experiencing cost of living pressures.  

“We want our customers to know there are many ways we can help.

  “Our experienced and friendly team members will discuss your situation and work out which options best suit you.  

“These include flexible payment plans, registering concessions, applying for government-funded assistance schemes, and referrals to financial councillors. 

“They will also be available to answer general questions about our bills.” 

For more information including pop-up locations, dates and times, visit