We have clear guidelines regarding responsibility related to sewer blockages in property connections and Gippsland Water assets.
If a plumber attends a blocked sewer and believes the blockage is in Gippsland Water's asset, they must contact us on FREECALL 1800 057 057 to report it.
Below is information that will assist plumbers when contacted by a customer to clear a sewer property drain.
Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.
Read MoreGippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844
Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 131 450
TTY: 1800 555 677
Email: contactus@gippswater.com.au
