Gippsland Water
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Lets talk

We'd love to hear from you

Let’s Talk is our online customer and community engagement page where you can provide feedback and input into our plans, projects, activities and services.

We're currently seeking feedback on the topics below and we’d love to hear from you.

Find out more about our infrastructure projects that we’re working on to strengthen our existing network and support the future prosperity of our region.

Current engagement projects

Moe and surrounding areas community donation thumbnail Sub-pages1

Moe and surrounding areas community donation

In February this year, a precautionary boil water alert was put in place for the townships of Hernes Oak, Moe, Moe South,…
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Keep up to date

Interested in keeping up to date with what we’re up to in the local community?

Sign up to our regular community news to receive monthly updates about our projects, services, plans, community activities, open consultations and more.

We’d also love to hear how you prefer to be communicated with. Let us know your opinion.

Other ways to stay connected


We’re available on 1800 050 500 Monday to Friday 8am to 5pm.

For assistance, please call:

  • Interpreter service: 131 450
  • TTY: 1800 555 677

Send us a message

To send us a message, please use our online form.

Frequently asked questions

If you’d prefer not to participate online, you can call us on 1800 050 500 to provide any feedback.

Often we will share summaries of key insights and findings from consultation activities, but we will never share individual responses.

Feedback received from our community contributes to decision making and will be kept confidential.

We respect the privacy of your personal information and are committed to collecting and handling it responsibly and in accordance with the Privacy and Data Protection Act 2014.

Our surveys are gathered using an external independent organisation, SurveyMonkey. No other parties have access to or will be provided with your details. We will only have access to your contact details to inform you of up and coming consultations and other areas of interest, if you provide us with approval to do so.

For further information on how your information is used, please view our privacy policy.

About Us

Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Contact Us

Gippsland Water Head Office, 55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 131 450
TTY: 1800 555 677

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