Customer Reference Group
Our Customer Reference Group helps to inform and enhance our decision-making and planning for the future.
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We’re working on two important plans – our 2022 Urban Water Strategy and 2023 Price Submission – that will set our direction into the next five years and beyond. We’d love you to get involved. Below are the list of opportunities where you can get involved.
You
can also share your ideas and let us know what you think through our feedback form, or subscribe
to our newsletter to make sure you don’t miss out on other opportunities to
have your say.
Our Customer Reference Group helps to inform and enhance our decision-making and planning for the future.
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We’d love to know what you think about how we’ve delivered on our promises in our 2020-21 community report.
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We’re asking for feedback on the costs associated with some of our services that are currently covered by miscellaneous fees and…
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Our Price Submission will contain our standards of service over a five-year period, as well as the cost of delivering our…
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Our Urban Water Strategy identifies what we need to do to ensure urban and industrial water availability in our region for the…
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Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.
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Did you know that you can access free tap water at refill locations across the Latrobe Valley?
Find out more55 Hazelwood Road, Traralgon, VIC, 3844
Phone: 1800 050 500
Fax: (03) 5174 0103
Interpreter service: 1313 450
TTY: 1800 555 677
Email: contactus@gippswater.com.au