Our Customer Reference Group plays a key role in assisting us to prepare our 2022 Urban Water Strategy and 2023 Price Submission, making sure customer expectations are understood and reflected in our plans for the future.
It works collaboratively with us to ensure that customer priorities, issues and expectations are understood and reflected in the decisions we make.
Made up of diverse members from our community, each member of the group contributes their insight and experience.
Members must be Gippsland Water customers and are appointed on their
ability to represent broad customer views. The group meets approximately four
times a year with additional engagement forums and site visits possible from
time to time.
Pictured L-R: Robert Gaulton, Mary Aldred (Chair), David Langmore, Adam Tyson, Diane Wilkinson, Erlinda James. Absent: Jared Slater and Suzie Lewis.
Contact our Communications and Engagement team at firstname.lastname@example.org or 5177 5980, if you're interested in finding out more about our CRG.