Gippsland Water
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Understanding your account

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Fees and charges

Our fees and charges were determined following a review process conducted by the Essential Services Commission (ESC). We offer…
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Your account explained

Your Gippsland Water bill contains a large amount of water data relating to your property. Click here to find out what they…
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Your water meter

A water meter records the amount of water used by a property. It is usually located within 1-2 metres of the front property…
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About us

Gippsland Water supplies fresh clean drinking water to more than 70,000 customers, and wastewater services to more than 63,000 customers across an area of more than 5,000 square kilometres. It maintains a $1 billion infrastructure network, which includes more than 2,000 kilometres of water mains, 15 water treatment plants, over 1,700 kilometres of sewer mains and 14 wastewater treatment plants.

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Free drinking water initiative

Did you know that you can access free tap water at refill locations across the Latrobe Valley?

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Contact us

55 Hazelwood Road, Traralgon, VIC, 3844

Phone: 1800 050 500

Fax: (03) 5174 0103

Interpreter service: 1313 450

TTY: 1800 555 677